Sales Policy

Effective Date: January 4, 2025

At Basepariz Car Accessories, we are dedicated to offering our customers top-quality automotive products along with excellent service. To ensure a smooth and transparent shopping experience, we have outlined our Sales Policy below. This policy covers essential information regarding the purchase process, pricing, payment, and shipping of our products. Please read it carefully to understand our terms and conditions.

1. Product Availability

We strive to maintain accurate inventory levels and ensure that all products listed on our website are available for purchase. However, in the event that an item is out of stock or unavailable, we will notify you promptly and provide an estimated restock date or offer a similar product as an alternative. We reserve the right to limit quantities on certain items.

2. Pricing and Payment

All prices displayed on our website are in USD and are subject to change without notice. The total cost of your order will include the price of the product(s), applicable sales tax, and shipping fees (if any). Payment is due at the time of purchase. We accept various payment methods, including:

  • Credit and debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other secure payment gateways available at checkout

Your payment will be processed securely through our payment processor. If there are any issues with your payment, we will notify you immediately to resolve the problem.

3. Sales Tax

Sales tax will be applied to your order based on the shipping address and in accordance with the tax laws of the relevant state or jurisdiction. The applicable sales tax rate will be calculated and displayed at checkout before you complete your purchase.

4. Order Confirmation

Once your order is placed, you will receive an order confirmation email with details of your purchase. This email will include your order number, product details, total cost, and estimated delivery date. If you do not receive a confirmation email, please check your spam folder or contact our customer service team for assistance.

5. Order Processing and Shipping

We process and ship orders promptly after payment is received. Most orders are shipped within 1-2 business days, but please note that processing times may vary depending on product availability and order volume. You will receive a tracking number once your order has been shipped, allowing you to monitor its progress.

We offer various shipping options, including standard and expedited shipping. Shipping fees are calculated based on the weight of your order and the delivery address. For international shipping, additional fees and customs duties may apply.

6. Cancellations

Orders can only be canceled before they are processed and shipped. If you wish to cancel an order, please contact our customer service team as soon as possible. Once an order has been shipped, it cannot be canceled, but you may return the item in accordance with our Return and Refund Policy.

7. Return and Refund Policy

If you are not satisfied with your purchase, we offer a hassle-free return process. Please refer to our Refund and Return Policy for detailed instructions on how to return an item and request a refund or exchange.

8. Warranty and Guarantee

We offer warranties on select products. Please check the individual product pages for warranty information. If you receive a defective or damaged product, please contact our customer support team immediately so we can resolve the issue by providing a replacement or refund.

9. Customer Support

If you have any questions or need assistance with your order, our customer service team is here to help. You can contact us via:

10. Changes to the Sales Policy

We may update or modify this Sales Policy at any time. Any changes will be posted on our website with an updated effective date. Please review this policy regularly to stay informed about any changes.